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This course is recognized by the National Skill Development Corporation, a PPP under the Ministry of Skill Development and Entrepreneurship of the Government of India. You will receive a certificate cobranded by NSDC and Skill India on successful completion.
Syllabus
Module 1: Understanding the technical writing industry 
Learn where technical writing is needed, software, fintech, engineering tools, user systems, and documentation-heavy industries
Understand roles: user manual writer, interface guide developer, internal documentation specialist, helpdesk content writer
Explore how Indian technical writers are offering services to global clients
Module 2: Essential tools for technical writers 
Learn to use Notion and Confluence for creating structured documentation
Use Microsoft Word advanced features and Google Docs for collaborative writing
Explore Markdown and GitHub for developer documentation
Track changes and manage file versions using cloud-based tools
Module 3: Writing for tools, interfaces, and internal systems 
Learn to explain features and flows for web platforms, mobile apps, and internal tools
Create user help content, onboarding screens, and how-to guides
Practice writing step-by-step documents for tool usage
Module 4: Developer-focused writing made simple 
Learn how to create technical guides for API usage, integration notes, and command-based tools
Postman, Swagger, and GitHub ReadMe templates
How to explain code logic in plain English
Module 5: System flows and process documentation 
Learn to document operations and backend processes clearly
Write SOPs (Standard Operating Procedures), decision trees, and process breakdowns
Use flowcharts from Lucidchart and diagrams from Draw.io
Module 6: Writing for user support and helpdesk teams 
Prepare FAQ documents, ticket response templates, and internal issue resolution guides
Work on practical assignments related to software tools and IT systems
Learn to write in a problem-solution format
Module 7: Instructional guides and user manuals 
Write simple, visual user manuals for hardware or tool-based platforms.
Use screenshots, annotations, and formatting to make guides user-friendly
Module 8: Blog-style technical content 
Write “how it works” articles and workflow explanations for company blogs
Practice turning product updates or release notes into reader-friendly formats
Use tools like Grammarly and Frase for readability
Module 9: Document design and modular writing 
Learn to write modular content that can be reused across products
Design document layouts for clarity and ease of use
Practice writing headlines, section labels, and callouts
Module 10: Research and accuracy in technical writing 
Learn how to fact-check technical statements using product changelogs, update logs, and technical forums
Understand responsible writing—what to promise, what to keep general
Use AI tools like Scite, Consensus, and Perplexity only as research assistants
Module 11: Portfolio creation for real clients 
Create 3-5 project samples: help document, tool walkthrough, FAQ section, integration guide.
Use Notion, Carrd, or a PDF deck to present work
Module 12: Track record building and networking 
Learn to use Apollo.io, RocketReach, and LinkedIn to connect with companies
Write short email pitches with samples.
Learn how to offer Indian-quality work at a global standard
Set up delivery formats: doc, slides, video screen recordings, Notion library
Module 13: SEO & Content Optimization for Technical Docs 
Keyword inclusion for help articles and product blogs
Using structured data, headings, and semantic tags
Google Search Console basics for monitoring discoverability
Module 14: Cross-Industry Document Types & Writing Formats 
Industry-specific document templates:
Healthcare: Clinical SOPs, regulatory submissions
Manufacturing: Maintenance manuals, assembly guides
Fintech: Policy documents, compliance workflows
Govt/NGO: Grant reports, policy briefs
Formatting norms, tone, and documentation structure in each sector
Module15: Client Communication & Delivery Management 
Understanding technical writing briefs and clarifying scope
Conducting requirement-gathering interviews with clients or developers
Version control and feedback incorporation for ongoing projects
Deliverables checklist creation (what to send, how to send, when to follow up)
Writing cover notes and delivery emails that show professionalism
Module 16: Usability Testing for Documentation 
How to run internal testing of documentation for clarity
Designing simple surveys or feedback forms for end-user validation
Iterating help content based on user feedback
Tools: UXtweak, Maze, Google Forms, SurveyPlanet
Course Plan
Standard
₹ 60000
incl. of all charges
Printed study material (by courier)
1 online live class/ week
2 practical or drafting exercises per week
Get digital access to entire study material
Access on LMS, Android & iOS app
Instructor feedback on assignments
Unlimited doubt clearing sessions.
Instructor led course with online live classes
Online exams (give exams as per your convenience on given time slots)
Certificate (by courier)
CV enhancement
Coaching for professional networking
Training for writing and publishing articles
Internship & Job Support
Interview preparation guidance
Access to updated content online for 3 years
Top students are recommended to law firms and companies (as applicable)