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Diploma in Business English Communication for International Professionals and Remote Workers
Duration - 6 Month, 8-10 hours/week
Course fee: - INR 56250
This course is recognized by the National Skill Development Corporation, a PPP under the Ministry of Skill Development and Entrepreneurship of the Government of India. You will receive a certificate cobranded by NSDC and Skill India on successful completion.
Key Highlights
Advance your career by learning and enhancing the Business English communication skill in the business world.
Build competence in the global communicative language (English) to work effectively in the corporate workspace.
Learn how to write professional documents such as reports, business letters, etc with proficiency and precision.
Business English enhances the knowledge of industry specific vocabulary and formal communication skills, will be a value addition for your career in the corporate sector.
Intensive and interactive live online classes two times per week with doubt clearing facility.
Get benefitted by the specially curated business english course tailored to the needs of the business environment focusing on effective communication, negotiations, presentations, and industry specific jargons.
Assignments are provided with time bound evaluations to test and improve the learning.
Sharpen your oratory skills with dedicated sessions on pronunciations and constructive feedback along with tips and tricks.
After successful completion of course, earn a certificate co branded with National Skill Development Corporation (NSDC) and skill india to boost your credentials.
Who should do this course?
Business English communication is a skill in itself and an indispensable part of the business world. The course is designed to cater to the needs of diverse range of individuals:
- Aspiring business professionals who want to enter into or develop in the business sector.
- Individuals who want to venture into the business sector.
- Entrepreneurs and startup founders who are enthusiastic and want to engage into the international business world.
- IT professionals who want to enhance their communication skills for career growth and advancement.
- Remote workers or individuals who are looking for opportunities in the remote job sector.
- HR professionals who want to enhance their skills to support organization’s development along with personal growth.
- Business consultants and advisors who want to sharpen their communication skills for career growth.
- Professionals working in the corporate companies, MNC’s, and other business organisations.
- Freelancers and Gig workers who want to get more work by enhancing English speaking and writing skills.
- Business professionals who aspire to work in the international business sector by migrating to English speaking countries.
Your potential employers or clients?
- HR firms and companies
- IT companies
- Business consultancy firms
- Remote work jobs
- Ed-tech companies
- International companies and MNCs
- Startups
- Sales and marketing agencies
Introduction
There are literally thousands of ways you can try to improve your spoken and written English and communication, including taking numerous online and offline courses.
By all means, you should try them out. Learn how to order breakfast in English at a five star restaurant, or find out the best ways to open a conversation with someone at a party, or learn how to draft a flawless business letter.
Will that serve your purpose of working remotely with high potential international startups, getting promotions, collaborating effectively with global teams, and making effective presentations to foreign clients and the senior-most management?
If you have any doubts, just do a quick google search and you will find a lot of generic courses for learning English, that are perhaps more suitable for teenagers learning a new language, but not created specifically for working software engineers.
It is a routine story that software engineers try to learn English from a generic English course, and then fail to even stay interested because what they learn is clearly not what they needed to learn.
Why?
You know the answer as well as I do. Honestly, I cannot think of a single generic English language course that will teach you what you actually need to learn as an international professional or remote worker.
Now what if there was a course where you started fine tuning your English communication by conveying technical information in correct English in specific business situations typical for working with international clients and remote work,such as:
- Requirement gathering and analysis
- Client meetings
- Creating client proposals
- Performance reviews
- Professional presentations
- Pitching to international clients
- Resolving disputes within the team
- Stand up meetings and feedback meetings for your own team
- Inspiring and influencing your peers and team
- Using social media to get more opportunities
Learning objectives of this course
The objective of this course is to enable you to communicate effectively using corporate English communication in the most important work contexts faced by international professionals and remote workers on a day-to-day basis.
Learn how to:
- Interact with international clients in English at an offsite location
- Write technical documentation and manuals in English for a global customer base
- Present reports, analyses, client proposals, and reviews
- Negotiate with senior management and colleagues, or perform other management functions
- Find the right, precise words so that your conversation is not full of awkward pauses and fillers
- Display superior and persuasive communication skills during important job interviews
- Go past the stagnation in entry-level or mid-level jobs because of superior skills
- Access international opportunities as a remote freelance worker who can serve clients across the globe
What is unique about this course?
- This is NOT a generic course on improving your English accent or general talk, or breakfast ordering skills - it directly focuses on improving your day-to-day client communication to succeed professionally, based on real-life scenarios.
- Apart from practical lessons, you will have access to numerous templates to use so that you can improve your daily communication.
- You will learn through Skill Arbitrage’s unique teaching methodology, comprising classes, exercises and in-line feedback on your submissions.
- You will have 3 weekly classes of 1.5 hours and perform 3 assignments every week. You will learn 2 skills and conduct outreach with potential clients every week.
- Any doubt regarding a topic shall be addressed within 24 hours.
- To pass the course, you must complete at least 50% of the assignments and attempt an MCQ test. The average study time required is about 1 hour per day, at your own place. If you miss a class, you can watch a recording.
Money-back guarantee
If you take this course, follow it diligently for a month, do all the exercises but still do not find value in it, or not able to understand or follow it or not find it good for any reason, we will refund the entire course fee to you. It is a 100% money-back guarantee with only one condition, you must pursue it properly for a month. If you don’t find it valuable after that, get your entire money back.
Training Methodology
Online 24/7 access
Access to basic study material through an online learning management system, Android and iOS app
Hard Copy Study Material
Hard copy study material modules to be couriered to your address
Practical Assignments
In-class assignments, 3 practical assignments every week (including real life outreach assignments) to develop your skill sets and apply them in the real world
Live Online Classes
Based on the assignments, there will be a live video-based online class. You can ask questions, share your screen, and get personal feedback in this class.
Convenient Class timings
Classes are held after regular work hours. Typically classes are kept on Sunday or 8-9 pm on other weekdays or Saturday.
Live Doubt Clearing
You can ask questions, get your doubt cleared live as well as through online forums
Feedback methodology
Group feedback during classes by the instructor, In-line feedback by a trained evaluator, Improve week on week with feedback, use assignments as work samples on remote work platforms or in job interviews
Certification
This course is recognized by the National Skill Development Corporation, a PPP under the Ministry of Skill Development and Entrepreneurship of the Government of India. You will receive a certificate cobranded by NSDC and Skill India on successful completion.
This is how the certificate from NSDC and Skill India will look as per the current applicable format (may change as per the approval authorities):
Online Faculty
Swaneet Bhatia,
is an expert in 7 languages, a professional international interpreter, translator, speaker and author of a book published by Yale University.
Syllabus
Introduction and Basic Grammar 
Course Introduction
Course objectives and overview
Initial assessment of English proficiency
Basics of English Grammar
Review of verbs, tenses, nouns, adjectives, adverbs, prepositions, and articles
Sentence structure, types and common mistakes
Business Vocabulary
Introduction to basic business vocabulary
Vocabulary exercises and quizzes
Written Communication
Email Communication
Email etiquette and conventions
Writing clear, concise and professional emails
Responding to emails effectively
Report Writing
Structure of a report
Using appropriate language and tone
Proofreading and editing
Proposal Writing
Understanding the structure and purpose of business proposals
Writing effective proposals
Proposal presentation and review
Oral Communication and Presentation Skills
Basics of Oral Communication
Pronunciation, accent, intonation, pace, and pauses
Listening exercises and practice
Business Presentations
Presentation planning, structure, and content
Using visuals effectively
Presentation delivery techniques
Public Speaking
Building confidence in speaking
Overcoming public speaking anxiety
Techniques for effective public speaking
Interpersonal and Cross-Cultural Communication
Interpersonal Communication
Understanding verbal and non-verbal communication
Conflict resolution and negotiation skills
Assertive communication and active listening
Cross-Cultural Communication
Understanding cultural differences in communication
Adapting communication style to different cultures
Case studies of international business communication
Telephone and Video Conference Communication
Telephone Communication
Telephone etiquette and conventions
Effective listening and speaking over the phone
Handling difficult calls
Video Conference Communication
Video conferencing etiquette and conventions
Effective visual and verbal communication in video calls
Managing technical issues
Professional Development and Review
Interview Skills
Preparing for job interviews
Answering common interview questions
Follow-up after interviews
Professional Networking
Effective communication at networking events
Building professional relationships
Using social media for networking
List of practice assignments
Write a short essay on a recent technology development or a technology of interest which can be published as an article.
Write a formal email to a client discussing a recent issue and its resolution.
Draft a brief project progress report for an ongoing technology project.
Write a project proposal for a fictitious software development project.
Write a response to a request for proposal (RFP) provided.
Prepare and deliver a 5-minute presentation on a specific technology or project for a non-tech startup founder or an SME business owner and answer questions
Explain what kind of resources you will need if the solution needs to be scaled 100x or if more complexity is added
Deliver a 3-minute project update on video that can be shared with stakeholders
Prepare structured written notes in connection with a project update that you will send after the video for the client’s board/investors.
Prepare a product walkthrough/demo explaining how your tech product works.
Write a response to an email where the client appears to be upset with your turnaround time or quality of work, scheduling time with relevant stakeholders to explain your stance.
Practice communicating your stance on audio/video in 3 different ways so that you are comfortable articulating it in a meeting.
Write a response to an email where the client has issued a last minute change request and you need to reject the same politely.
Have a conversation on an audio call to address each of the above concerns separately.
Where you plan to incorporate change requests/change your way of working, send a new plan to align the client.
Participate in a mock conference call where you have to troubleshoot a client's technical problem.
Write and practise oral delivery of answers to common interview questions in your specific niche of work - both technical and HR-oriented.
Create a LinkedIn profile and write an introductory message to a prospective employer or client.
Create a 2 minute video CV for platforms like Upwork.
Compile a portfolio of all the written assignments and presentations you have made.
Course Plan
Standard
₹ 56250
incl. of all charges
Instructor led course with online live classes
3 online live classes per week (6 months)
Get digital access to entire study material
Printed study material (by courier)
1 speaking and writing/presentation based assignment based on a real-life scenario in the IT industry/ startups + 1 outreach assignment
Instructor feedback on assignments
One-on-one in-line evaluations
Access on LMS, Android & iOS app
Doubt clearing on Discord, LMS & classes
Online exams (give exams as per your convenience on given time slots)
Certificate (by courier)
Assistance to secure placement opportunities and remote freelance work
Networking opportunities with existing students & alumni
Coaching for expanding your professional network
Interview preparation support
Content access for 3 years
Doubt clearing within 24 hours
